Inside Sales & Estimator

Raleigh, NC
Full Time
Entry Level
Baker Roofing Company – Inside Sales & Estimator
This is a unique opportunity to propel yourself along your career path. Baker Roofing invests in our employees by empowering success through a structured growth plan. We value our employees by providing competitive benefits, prioritizing safety, and emphasizing work-life balance.
Benefits to joining the Baker Team:
  • Weekly Pay
  • Annual PTO
  • Annual Paid Holidays (7)
  • Medical, Dental & Vision Insurance
  • 401K Matching Program (100% match up to 3% and 50% match at 4% and 5%)
  • Employee Stock Ownership Program (ESOP), subject to applicable waiting and vesting periods
  • Employee Assistance Program
  • On-the-Job Training & Career Development
Apply today if this sounds like the opportunity you have been looking for!
 Summary
The Peak Metal Inside Sales & Estimator role is a customer-facing position focused on building strong client relationships while managing the full sales and estimating process. This person owns inbound and outbound sales activity, generates accurate and timely estimates, and works closely with vendors and internal teams to ensure projects run smoothly and profitably. Success in the role requires strong organization, the ability to juggle multiple deadlines, and a proactive approach to finding new opportunities and growing existing accounts.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The lists below are representative of the knowledge, skill and/or ability required.
Minimum Qualifications
  • Education: High school diploma required; college degree preferred
  • Experience: Minimum of 1 year of related sales experience
  • Language: Fluent in English (written and verbal)
Knowledge, Skills, and Abilities
  • Proficiency in Salesforce, Microsoft Outlook, Word, and Excel
  • Experience with CAD and estimating software is a plus
  • Strong written and verbal communication skills
  • Highly motivated, professional, and customer-focused attitude
  • Outgoing, energetic personality with strong interpersonal skills
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment
  • Strong attention to detail with the ability to produce accurate, timely estimates
  • Ability to work both independently and collaboratively
  • Skilled in building and maintaining vendor relationships to support profitability and service quality
  • Proactive mindset with a focus on identifying solutions that enhance both customer satisfaction and company margins
Essential Functions
  • Develop new business and maintain and grow existing customer accounts.
  • Meet or exceed monthly, quarterly, and annual sales goals.
  • Learn and effectively sell company products and services within existing markets.
  • Support expansion into new markets, including masonry, windows, exterior wall systems, and cold storage.
  • Deliver a consistently positive and professional customer experience.
  • Identify and pursue new leads through customer interactions, online research, and networking, including platforms like LinkedIn.
  • Communicate effectively via phone, email, and in-person interactions.
  • Review customer needs and recommend appropriate solutions and alternatives.
  • Manage accounts receivable on a weekly basis.
  • Build and strengthen customer relationships through ongoing engagement, including meetings and events.
  • Collaborate with internal teams on product development and continuous improvement initiatives.
  • Communicate customer feedback, unmet needs, and opportunities for improvement to internal stakeholders.
  • Proactively identify and report discrepancies, quality concerns, or project issues.
  • Support additional operational tasks as needed, including inventory coordination and administrative functions.
  • Maintain accurate records and follow company SOPs for CRM, estimating, sales orders, and invoicing systems.
Physical & Mental Demands
This role requires frequent sitting, standing, and walking throughout the workday. The individual may occasionally lift, carry, push, or pull objects of varying weights. Movement may include reaching, kneeling, crouching, bending, and twisting while performing routine office tasks such as filing, retrieving materials, and navigating a standard office environment.
This position also involves mental demands that include managing competing priorities in a fast-paced, cognitively challenging environment. The individual must be able to quickly learn and apply new knowledge and skills—both simple and complex—to maintain effectiveness in the role.
Work Environment
Work is primarily conducted in an office setting. However, the role may occasionally involve travel or off-site activity, including product or installation learning visits, vendor meetings or lunches, and customer site visits.
Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Baker Roofing Company is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need special assistance or accommodation in applying for employment at Baker Roofing Company, please contact our Recruiting department at 919-828-2975 or [email protected].

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