Order Verification Manager

Raleigh, NC
Full Time
Mid Level
Baker Roofing Company – Order Verification Manager
This is a unique opportunity to take control of and propel you along your career path. Baker Roofing invests in our employees by empowering success through a structured growth plan and intensive training courses. We value our employees by providing competitive benefits, prioritizing safety, and emphasizing work-life balance.

This position directly impacts project profitability, customer satisfaction, and operational efficiency. The Order Verification Specialist prevents costly material errors, ensures smooth project execution, and serves as a trusted technical resource for both sales and operations teams.

Apply today if this sounds like the opportunity you have been looking for!
 Summary
We are seeking a detail-oriented Order Verification Specialist to serve as a critical bridge between our sales and operations teams. This role ensures accuracy and precision in size verification and material ordering for residential exterior home remodeling projects, with emphasis on windows and doors, and including siding, and trim materials. The ideal candidate takes previous hands-on construction experience and combines it with strong organizational skills to prevent costly errors and ensure customer satisfaction.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The lists below are representative of the knowledge, skill and/or ability required.
  • Go on-site to verify measurements, specifications, type, style, colors, and quantities for all materials (windows, doors, siding, trim) prior to ordering
  • Ensure correct materials arrive at job sites according to project specifications
  • Place orders for custom-manufactured materials for high-profile customers and unique project requirements
  • Review and validate material lists for accuracy and completeness
Minimum Qualifications
  • Prior experience in order management, procurement, or a similar role requiring high attention to detail, preferably within the construction or home improvement industry
  • Previous window and door installation experience is required
  • Demonstrated experience leading, mentoring, or managing a small team
  • Ability to work independently and take initiative while also being a collaborative team player
Knowledge, Skills, and Abilities
Technical Assessment & Problem-Solving
  • Evaluate framing and construction requirements for remodel projects involving window and door modifications
  •  Identify necessary structural components and framing adjustments for scope changes
  •  Apply knowledge of building codes, particularly glass type requirements for various applications
  •  Provide consultative insights and technical advisement to the sales team
Relationship Management
  • Maintain professional relationships with vendors and manufacturers
  •  Collaborate effectively between sales and operations departments
  • Communicate material specifications and requirements clearly to all stakeholders
Required Qualifications
Technical Knowledge & Experience
  • Strong framing and construction knowledge/experience in a remodeling context
  • Experience installing doors and windows in a remodeling/replacement environment
  • Basic understanding of how to measure windows and doors
  • Knowing the difference between replacement style and new construction style windows and when to use them.
  •  Understanding of building codes related to windows, doors, and exterior materials
  • Ability to visualize spatial relationships and construction modifications
  • Familiarity with various window, door, siding, and trim products
Skills & Competencies
  • Exceptional attention to detail and accuracy
  • Proficient computer skills for order processing and documentation
  • Strong analytical and problem-solving abilities
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaboratively
  • Ability to learn proprietary software for ordering materials
Essential Functions
  • Physical ability to stand and walk, lift, and carry items weighing 50 pounds regularly
Physical Demands
  • Ability to travel to job sites for verification purposes
  • Comfortable working in both office and construction site environments
  • Ability to move and climb an extension ladder safely
Work Environment
  • 50% of time in office and 50% of time on job site
  • Requires working in extremely bright or inadequate lighting conditions, in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures, including exposure to sounds and noise levels that are distracting or uncomfortable
  • Includes exposure to contaminants, hazardous material, or equipment
  • Mistakes are not easily correctable and have serious consequences, therefore safety procedures need to be followed
Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Baker Roofing Company is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need special assistance or accommodation in applying for employment at Baker Roofing Company, please contact our Recruiting department at 919-828-2975 or [email protected].

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